Returns & Exchanges Policy
At LaCrosse, we are committed to your performance on the field and offer a 30-day return window for all unused equipment and apparel in original packaging. If your gear doesn't help you play your best, we will make it right with a hassle-free refund or exchange.
Initiate Your Return
Visit our online Returns Portal with your order number and email address to select the items you wish to send back.
Pack Your Gear
Securely place the items in their original packaging, ensuring all tags are attached and protective equipment is padded.
Ship It Back
Print the prepaid shipping label provided by our portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the equipment for quality assurance, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing